Home-Start Epsom, Ewell & Banstead

There for parents when they need us most...
Because childhood can't wait

Managing Referrals and Waiting Periods Policy and Procedure

Home-Start is committed to providing a safe, efficient and responsive service to local
families with young children. Referrals are accepted with the consent of the family. The
range of referrals or self-referrals accepted is not limited, except where the resources
available are not adequate to meet the number or complexity of cases or where ring
fenced funding is secured to deliver support packages to families with specific support
needs. Waiting times are carefully managed and referrers and families are kept informed.

St Faiths
Community Foundation
NHS
Henry Smith