Home-Start Epsom, Ewell & Banstead (incl.Mole Valley North)
There for parents when they need us most...
Because childhood can't wait
REFERRALS FOR FAMILY SUPPORT
If you are a professional and would like to refer a family, please contact:
Hayley Ronald (Family Support Lead)
Mobile: 07804519622 (Mondays, Wednesdays, and Fridays 9am-5pm)
Email: hayley.ronald@hseeb.org.uk
We operate a TRIAGE process for all referrals. This is to ensure that the needs of the families are appropriate for Home-Start support and that we have the capacity to provide the required support. Please read the information below before contacting us and ensure you have spoken to the family about Home-Start and gained consent to share their information with us.
Our core 1:1 Home Visiting support, for families with children under 5, will be delivered by trained volunteers who provide a range of support including remote support, support within the family’s home or community, and signposting to other organisations and sources of advice. We also operate specific Early Help projects to support families whose children are over 5, have additional needs, or are seeking parenting support, and we run a group of projects to support families during the perinatal period.
When you contact Hayley on the information above, you will be able to discuss the needs of the family and, if appropriate and accepted, a referral form link will be emailed to you. Once we have received the completed form, we will discuss and allocate to a member of the team, and inform you of the type of support we are able to offer the family. If the referral is declined, we will discuss other options for support within the statutory or voluntary sector that will best suit the family’s needs.
The majority of our families have Emerging Needs, and our referral acceptance decision-making is based on Surrey Safeguarding Children Partnership’s meeting the needs of children and families criteria. For families whose needs are best met through Targeted, Intensive, or Risk Support, or if you are concerned about a child, please contact Surrey C-SPA at: cspa@surreycc.gov.uk
If you are unsure if the family you would like to refer lives in an area we cover, please first check by using https://www.gov.uk/council-tax.
The family needs to pay council tax to Epsom & Ewell, Reigate & Banstead or Mole Valley and live within our local Home-Start area. Please also see the map of Surrey Home-Starts and areas covered by each local Home-Start.
Next: Self Referrals
